Shipping & Delivery

Europe: 6­ - 15 business days
USA: 10­ - 20 business days
Rest of the world: 10­ - 20 business days
Your order will be sent out on average within 3 business days of ordering.

International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size. Customers are responsible for paying any customs fees or taxes that they incur from their order.

Returns

The product you chose will be printed exclusively for you with love and care! It is very important you order the right size - reshipments/refunds will not be given for buyer error or remorse. So check the dimensions in the relevant table. Which baller would enter the match in the wrong shirt?
Don't forget to check if this is the right size! Purchases are final
and no changes are made. We want you to enjoy the chosen product in the right size and perform like a baller!

Reach out to our support team with pictures showing the issue within 30 days of the shipment being delivered for a replacement of that item. The item must be unused and in the same condition you received it.

If 30 days have gone by since you received your purchase we will not be able to offer you a replacement item.
Once pictures of your item(s) issue are received and inspected, we will notify you of the approval or rejection of your reshipment. Then, we will send you an email to notify you that a reshipment has been processed and the replacement is on its way.

If you haven’t received a refund yet after receiving confirmation from our team, first check your bank account again. Next, contact your bank. There is often some processing time before a refund is posted (5-10 business days, depending on your banking institution).
If you’ve done all of this and you still have not received your refund yet, please contact us atinfo@ballersland.com.